Effective Date: September 13, 2026
These Terms of Service ("Terms") govern the purchase and use of website, bookkeeping, business support, and related services provided by BRAIDAN Business Solutions ("BRAIDAN," "we," "us," or "our").
By purchasing a service, starting a subscription, approving a proposal, or otherwise using BRAIDAN's services, the Client ("Client," "you," or "your") agrees to these Terms.
If services are purchased on behalf of a business or organization, the person purchasing represents that they are authorized to accept these Terms on its behalf.
BRAIDAN may provide services including website design and development, hosting, maintenance, domain-related assistance, Google Business Profile assistance, bookkeeping, account reconciliation, financial reporting, coordination with independent CPAs or Enrolled Agents, payroll coordination when included in the selected plan, and separately approved website or business services.
The exact scope of services depends on the plan, proposal, invoice, add-on, or written agreement applicable to the Client.
Services outside the agreed scope may require an additional charge. No additional paid work will be performed or billed without prior disclosure of the price and Client approval.
BRAIDAN's current core monthly plans are:
| Digital Presence | $99/month |
|---|---|
| Digital Growth | $399/month |
| Monthly Bookkeeping | $499/month |
| Custom Business Support | Custom quote / contact us |
Features, limits, and included services are those presented on BRAIDAN's website or in the applicable proposal at the time the Client subscribes.
Monthly plans automatically renew each month until canceled.
By subscribing, the Client authorizes BRAIDAN's payment processor to charge the payment method provided for the initial payment and subsequent monthly renewals.
The recurring price and billing frequency will be disclosed before payment is completed.
BRAIDAN intends to use Stripe to process payments and subscriptions. BRAIDAN does not directly store full payment-card numbers.
Clients who subscribe online will be provided an online method for managing or canceling their subscription when that functionality is activated.
The Digital Presence plan includes a one-page website or landing page.
Additional standard pages may be purchased as follows:
| 1 additional standard page | $75 one-time |
|---|---|
| 3 additional pages | $200 one-time |
| 5 additional pages | $325 one-time |
| Advanced functionality | Custom quote |
No add-on will be charged without the Client's prior approval.
A standard page generally uses the existing website design and may include ordinary content such as text, images, buttons, links, galleries, FAQs, testimonials, contact information, or service descriptions.
Ecommerce, complex booking systems, client portals, custom programming, specialized calculators, advanced integrations, extensive copywriting, or other substantially more complex functionality may require a separate quote.
The Client may cancel a monthly subscription at any time without a cancellation penalty.
Cancellation ordinarily becomes effective at the end of the current paid billing period.
After cancellation, no future monthly renewal will be charged, and the Client may continue receiving the applicable services through the end of the period already paid.
Hosting, maintenance, bookkeeping, support, and other recurring services end at the conclusion of that paid period unless otherwise agreed.
Cancellation itself does not trigger a website transfer fee.
If a Client cancels and requests the transferable website files before completing twelve continuous months of paid service, the following maximum transfer fees apply:
| Months 1–6 | $250 |
|---|---|
| Months 7–11 | $125 |
| Month 12 and beyond | $0 |
After twelve continuous months of paid service, eligible website files may be transferred without an additional BRAIDAN website transfer fee.
Amounts previously paid for eligible additional website pages or permanent custom website development will be credited against the applicable website transfer fee.
Example: if the applicable transfer fee is $250 and the Client previously paid $200 for eligible additional pages, the remaining transfer fee is $50.
Credits may reduce the transfer fee to $0 but cannot create a negative balance, cash refund, or other payment owed to the Client.
Monthly subscription payments, hosting, maintenance, bookkeeping, payroll coordination, advertising, third-party subscriptions, and unrelated recurring services do not count as website-transfer credits.
The Client retains ownership of materials the Client provides to BRAIDAN, including original logos, photographs, written content, business information, financial records, accounting documents, customer-provided data, trademarks, and other Client-owned intellectual property.
BRAIDAN's access to or use of those materials for purposes of providing services does not transfer ownership to BRAIDAN.
Where BRAIDAN assists in obtaining or managing a domain for a Client, the intent is that the domain remain associated with the Client's business and be transferable to the Client, subject to registrar rules and technical requirements.
Canceling BRAIDAN's services does not give BRAIDAN ownership of the Client's business name or domain.
When a Client is entitled to a website transfer, BRAIDAN will provide the transferable website files and Client-owned content reasonably necessary to migrate the website in its then-current condition.
A transfer does not necessarily include BRAIDAN internal systems, unrelated proprietary tools, licenses that cannot legally be transferred, third-party subscriptions, accounts belonging to BRAIDAN, or software governed by separate third-party licenses.
If a monthly payment cannot be processed, the Client has a 14-calendar-day grace period to update the payment method and pay the outstanding balance.
During that period, Stripe and/or BRAIDAN may notify the Client and retry the payment.
BRAIDAN does not currently charge a late fee or reactivation fee solely because a payment initially fails.
If an account remains unpaid after the 14-day grace period, BRAIDAN may temporarily suspend services.
Suspension may include temporarily taking the website offline, pausing maintenance, pausing new website work, pausing bookkeeping, pausing support, or pausing other recurring services.
Suspension does not mean immediate deletion of the Client's website or records.
After suspension for nonpayment, BRAIDAN will ordinarily retain website files for approximately 30 additional days.
During that period, the Client may bring the account current, reactivate service, cancel, or request an eligible website transfer.
BRAIDAN will provide a final notice before permanent deletion caused by prolonged nonpayment.
If the account remains unpaid after that additional retention period, BRAIDAN may permanently delete website files associated with the terminated service.
Bookkeeping and financial records are not automatically deleted under this same website-file schedule.
When bookkeeping services end, BRAIDAN will take reasonable steps to provide or make available applicable Client records and reports.
Financial and bookkeeping records may be subject to different retention periods based on legal, tax, contractual, security, antifraud, dispute-resolution, or legitimate recordkeeping requirements.
These practices are further described in BRAIDAN's Privacy Policy and Bookkeeping Data Retention & Security Policy.
If a Client pays for a service and BRAIDAN has not yet begun providing that service, the payment may be eligible for a full refund.
Beginning work may include starting website design, bookkeeping work, custom development, or other substantive work associated with the purchased service.
If website design has begun but the website has not yet been approved or published, BRAIDAN may evaluate a refund request based on the work already performed.
Once the website has been approved by the Client or published, fees for the current service period are generally non-refundable.
Cancellation prevents future renewals but does not automatically reverse charges for completed work or a billing period already underway.
If bookkeeping work for the applicable service period has not begun, the Client may be eligible for a refund.
Once substantive bookkeeping work has begun, including reviewing records, categorizing transactions, reconciling accounts, or preparing reports, fees for that current service period are generally non-refundable.
The Client may still cancel to prevent future monthly renewals.
An additional website page or other separately purchased add-on may be eligible for a full refund if work has not yet begun.
Once the add-on work has begun or has been completed, the payment may be non-refundable.
If BRAIDAN causes a duplicate charge or other confirmed billing error, BRAIDAN will correct the error and refund the incorrect amount.
Nothing in these Terms limits rights that may exist under applicable law regarding unauthorized or erroneous transactions.
The Client agrees to provide accurate and timely information reasonably necessary for BRAIDAN to provide the services.
This may include business information, logos, images, website content, authorized account access, financial records, transaction data, invoices, receipts, or answers to questions necessary to complete the work.
BRAIDAN is not responsible for delays primarily caused by missing, inaccurate, incomplete, or late information from the Client.
Bookkeeping services are intended to assist with organizing and maintaining financial records.
Unless expressly provided through a separate written agreement, BRAIDAN's bookkeeping services do not constitute legal advice, investment advice, audit or assurance services, tax return preparation, representation before taxing authorities, or services requiring a CPA, attorney, or other licensed professional.
When BRAIDAN coordinates with an independent CPA or Enrolled Agent, that professional remains independent unless expressly stated otherwise.
Clients remain responsible for their own business decisions, tax filings, regulatory requirements, payroll obligations, licensing, and legal compliance.
BRAIDAN may provide organized bookkeeping information but does not guarantee tax, legal, regulatory, or financial outcomes.
When included in a plan, payroll coordination means assistance with information and workflows related to payroll.
Unless separately agreed, BRAIDAN does not become the Client's employer, payroll processor, tax authority, or legal advisor.
Third-party payroll providers remain subject to their own terms, pricing, schedules, and requirements.
BRAIDAN may use third-party providers such as Stripe, hosting companies, domain registrars, QuickBooks or other accounting software, email providers, payroll platforms, Google services, security tools, and other software necessary to provide services.
Those services may be governed by their own terms and privacy policies.
BRAIDAN cannot guarantee that an independent third-party provider will never experience downtime, change features, change pricing, or modify its policies.
Clients should not send full payment-card numbers, online-banking passwords, or other highly sensitive credentials through ordinary email, SMS, WhatsApp, or public website forms.
Where reasonably available, BRAIDAN will favor authorized-user access, accountant access, read-only connections, secure portals, and provider-supported permission systems.
BRAIDAN will use Client business and financial information for legitimate purposes related to providing the requested services, operating and securing the business, complying with applicable obligations, and protecting legal rights.
Confidential Client information will not intentionally be disclosed to unrelated parties except when necessary to provide authorized services, with Client permission, to appropriate service providers, when legally required, or when reasonably necessary to protect rights or security.
The Client represents that it has the right to use and provide content submitted to BRAIDAN.
The Client is responsible for the legality and accuracy of Client-provided photographs, logos, trademarks, copyrighted materials, business claims, pricing, promotions, regulated-industry information, and other content.
BRAIDAN may decline to publish material that reasonably appears unlawful, fraudulent, infringing, malicious, or inappropriate for the service.
BRAIDAN will make reasonable efforts to maintain its services but cannot guarantee uninterrupted or error-free availability.
Services may be affected by events outside BRAIDAN's reasonable control, including hosting failures, internet outages, third-party platform failures, cyber incidents, domain or DNS problems, software changes, natural disasters, or governmental actions.
BRAIDAN does not guarantee a particular amount of sales, leads, website traffic, search-engine rankings, revenue, profit, tax savings, customer acquisition, or business growth.
To the maximum extent permitted by applicable law, BRAIDAN will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from use of the services.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
No specific monetary liability cap is established in these Terms at this time.
BRAIDAN may suspend or terminate services for prolonged nonpayment, fraud, unlawful activity, serious misuse, material violation of these Terms, or threats to account or system security.
Except where immediate action is reasonably necessary because of security, fraud, or unlawful conduct, BRAIDAN will provide reasonable notice when practicable.
BRAIDAN may update its services or pricing from time to time.
Changes affecting an existing Client's recurring price or material subscription terms will be communicated in advance and handled in accordance with applicable law.
BRAIDAN may update these Terms because of changes to services, operations, technology, security needs, or applicable law.
Where legally required, material changes affecting existing Clients will be accompanied by appropriate notice or consent.
These Terms are governed by applicable federal law of the United States and the laws of the State of California, without regard to conflict-of-law principles.
No mandatory arbitration provision or exclusive venue clause is established in these Terms at this time.
These Terms, together with the applicable plan, proposal, invoice, approved add-ons, Privacy Policy, and any separate written agreement constitute the agreement governing the applicable services.
If a separately signed written agreement expressly conflicts with these general Terms regarding a particular subject, the separately signed agreement controls for that subject.
If any provision of these Terms is determined to be unenforceable, the remaining provisions will continue in effect to the extent permitted by applicable law.
BRAIDAN Business Solutions
Email: [BUSINESS EMAIL — PENDING]
Phone: (951) 334-2399
Mailing Address: [BUSINESS ADDRESS — PENDING]